Will the board accept a voluntary surrender if there is an active complaint against the certificate holder?

The board will not accept a voluntary surrender if there is an active complaint against the certificate holder because such a complaint indicates ongoing issues that need to be addressed. Allowing a voluntary surrender under these circumstances could undermine the regulatory process and accountability measures that are in place to uphold the integrity of the fiduciary profession. The board's decision to reject such a surrender helps ensure that all complaints are investigated and resolved appropriately, maintaining standards for professional conduct.

By ensuring complaints are resolved prior to accepting a voluntary surrender, the board can take necessary actions to protect the public and ensure that fiduciaries are held to the standards required by the law. This process upholds the fiduciary's responsibilities and reinforces the disciplinary framework designed to govern their professional conduct, thus ensuring that the profession remains accountable and transparent.